Refund Policy

Except as required by law, payments are  non-refundable, including fees and other charges. 

CFI Subscription Plans

CFI subscriptions, such as Self-Study Subscription and Full Immersion Subscription, are non-refundable. If you cancel your subscription, all course access, and additional features, will expire at the end of your billing cycle.

Exemptions

Under the laws applicable in your jurisdiction, you may qualify for a refund if you are a citizen of the European Union. As a citizen of the European Union, you are entitled to a full refund during the 14 days after the subscription begins. 
Note: This 14-day period begins when the subscription service starts, i.e. the day you have paid for the subscription fees, and not on the day you first started with your training.

Accidental Renewals

If you forgot to cancel your subscription and it renews, you are eligible for a refund within 72 hours of the renewal. Refunds for renewals past the 72-hour window are subject to our strict refund policy.

If you earned any certificates within the 72-hour refund window, you will not be eligible for a refund on your renewal.