Refund Policy
Except as required by law, all payments to CFI are non-refundable, including fees and any other associated charges.
Canceling your subscription will not generate a refund. Your access to CFI's paid content will remain active until your current billing cycle ends.
CFI's subscriptions renew automatically on an annual basis. Auto renewal must be disabled before renewal to ensure no renewal fees are incurred.
CFI for Teams Policy
Payment is due within 30 days of invoice issuance unless otherwise stated in your contract. Executed Order Forms for purchasing CFI for Teams are legally binding and cannot be canceled.
Consumers in Certain Jurisdictions
Under the laws applicable in your jurisdiction, you may qualify for a refund if you are a resident of the European Union or United Kingdom, or otherwise entitled to statutory cancellation or withdrawal rights under applicable consumer protection laws. In certain jurisdictions, including the European Union or the United Kingdom, applicable law may provide a14 day statutory cancellation or withdrawal period. Where those rights apply, they are subject to applicable law and the circumstances under which access to the Products is provided, as described in CFI’s Terms of Service.
If you request immediate access to the Products available through your Subscription before the end of any applicable statutory cancellation or withdrawal period, CFI will begin providing access immediately. Where permitted by applicable law, by requesting immediate access you acknowledge that your statutory right to cancel or withdraw may no longer apply once access to the Products has begun.
If CFI refunds the fees paid for a Subscription, CFI may revoke any Certificate or certification earned through the refunded Subscription, remove any related credential or verification record, and update its records to reflect that the applicable certification is no longer valid. For greater certainty, this does not apply solely because a Subscription expires or is cancelled without a refund.
Important Note: Where applicable, any statutory cancellation or withdrawal period begins when you purchase your Subscription, not on the date you first access or begin using the Products.