Contact Our Team

If you need assistance or have questions, our team is here to help! Below are the different ways you can get in touch with us.

Customer Support

CFI's Customer Support team is here to help with technical questions, troubleshooting, account management, billing for individual subscribers, and more. To connect with Customer Support, please send us an email at [email protected].

You can also submit a support-related question through the CFI LMS. When logged into your learner dashboard, click the orange 🔍 Help icon at the bottom right of your screen and enter your question directly into the chat box.


If you're an organization interested in learning more about getting started with CFI for Teams, reach out to our team by sending an email to [email protected].

Customer Success

For existing business customers, the Customer Success team is here to help. Administrators are welcome to contact our team for purchasing, basic account management assistance, and guidance on using the CFI for Teams dashboard. To reach Customer Success, send an email to [email protected].

Accounts Payable & Receivable

Existing business customers with questions related to billing or invoicing can reach the accounts receivable team at [email protected] or by calling 1-800-817-7539 extension 3.

Vendors needing to reach accounts payable can reach our team by email at [email protected] or by calling 1-800-817-7539 extension 4.

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