Managing Auto-Renewal
To prevent any interruptions in our students' learning journeys, CFI's subscriptions auto-renew on an annual basis. Auto-renewal can be enabled or disabled at any time from the billing settings page of your profile.
Turning Off Auto-Renewal
How to I cancel the auto-renewal of my subscription?
| 1. Log in to your CFI Dashboard. | Click here to log in. |
| 2. Click "My Account" at the top-right of the screen and select "Profile." |
|
| 3. Click Settings at the top right of your profile. |
|
4. Select Billing. To prevent your subscription from being auto-renewed at the end of your billing cycle, click "Cancel Renewal." This will open a new page; scroll to the bottom and click Cancel Subscription. Complete the Cancelation Survey, then you'll be returned to your dashboard. |
|
Your subscription will remain active until the end of your billing cycle. When it ends, your plan will revert to our free tier.
Turning On Auto-Renew
How do I make sure my subscription renews?
| 1. Log in to your CFI Dashboard. | Click here to log in. |
| 2. Click "My Account" at the top-right of the screen and select "Profile." |
|
| 3. Click Settings at the top right of your profile. |
|
4. Select Billing. To ensure your subscription does not lapse at the end of your billing cycle, click "reactivate." A pop-up dialogue box will appear, click yes to confirm. |
|
Your subscription will now automatically renew at the end of your billing cycle.
Discount Coupons & Auto-Renewal
If you used a coupon to apply a discount at the time of your initial purchase, that coupon/discount will automatically be applied when your subscription auto-renews. If you turn off auto-renew and your subscription lapses, future purchases/renewals will be subject to current pricing. We highly recommend making sure auto-renew stays enabled, and that your payment method is kept up-to-date to avoid any lapses.