How to Update Your Account Profile

Below is an overview of updating/changing your CFI account information, including your name, password, and billing information.

Name Changes

To update the name tied to your CFI subscription, log in to your Dashboard, then navigate to:

  • My Account ➡️ Profile ➡️ Settings - Personal Information. Update your name, then click Save Changes.

📣 Important: Be sure the name on your profile is legally correct. The name on your profile will appear as entered on any certificates you earn while learning with CFI.

For security purposes, a name change request must be submitted to make any name changes to previously issued certificates.

Changing Your Email Address

For security purposes, our team will need to assist in changing the email address tied to your CFI account.

Please email [email protected] with the subject line "Change My Email Address" for assistance.

Changing Your Password

To update your password, log in to your Dashboard, then navigate to:

  • My Account ➡️ Settings ➡️ Password. Update your password, then click 'Change Password.'

Note: This process will only work if you can successfully log in to your account to change your password. Please see this sign-in guide if you cannot log in or have forgotten your password.

Updating Billing Information

You may also add/or remove your credit card details from:

  • My Account ➡️ Settings ➡️ Billing ➡️ My Credit Card ➡️ add or delete.

Read more about managing your billing information in this article.

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