How to Delete Your CFI Account
This article will walk you through how to delete your CFI account.
Please note once your account is deleted, your historical progress and data cannot be recovered.
Deleting your CFI Account
How do I delete my CFI account?
| Step | Overview | Visual Aid |
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1 |
To delete your account, start by logging in to your learner dashboard. |
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2 |
Click the "My Account" dropdown list at the top right of your screen, then click "Profile." |
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3 |
Click "Settings" at the top right of your profile. |
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4 |
Select the "Billing" tab. Scroll to the bottom of the page and click "Delete Account." Important: this action cannot be undone. |
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5 |
Click the checkbox to confirm you understand what will happen if you click Delete Account. Then, click Delete Account. |
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Frequently Asked Questions
Can my account and history be restored once deleted?
- No account information and historical progress are not recoverable after your account has been deleted.
Will I receive a refund if I delete my account mid-subscription?
- No, CFI subscriptions are non-refundable. Deleting your account will not issue a refund.
Does deleting my account affect the validity of my certificates?
- No. Any certificate earned through Accredible will remain accessible in the Accredible platform. You will not, however, be able to access your certificates via the CFI platform if you delete your account.
Can I keep my certificates after deleting my account?
- Yes. We recommend bookmarking links to Accredible to any certificates you want to save, or downloading copies to your device before deleting your account.